Demo course — sample content for development
Client Consultation & Retention
The conversations that bring clients back.
- Level
- Intermediate
- Lessons
- 7 lessons
- Duration
- 1 h 17 min
- Instructor
- Claire Whitmore
About this course
Great results begin before the treatment. Learn to run consultations that set clear expectations, handle concerns with care and build the kind of trust that turns first visits into regular appointments.
Who it’s for
Artists who want more returning clients and fewer misunderstandings.
Before you begin
- None
What you will learn
- 01Structure a consultation from greeting to consent
- 02Set realistic expectations and document them
- 03Handle complaints calmly and fairly
- 04Create rebooking and follow-up habits
Curriculum
3 chapters, 7 lessons.
1 h 17 min of instruction, structured so each lesson builds on the last. Watch in order or jump to what you need.
Free previewFirst impressions and listening- 01First impressions and listening
First impressions and listening. Demo lesson outline — the lesson description, video and resources are added in the admin panel.
Preview11 min - 02
Questions that reveal expectations
Questions that reveal expectations. Demo lesson outline — the lesson description, video and resources are added in the admin panel.
14 min - 03
Consent and records
Consent and records. Demo lesson outline — the lesson description, video and resources are added in the admin panel.
10 min
- 01
This is a demonstration curriculum. Lesson videos are added by staff in the admin panel; lessons without a video show an “awaiting upload” notice.
Your instructor
Claire Whitmore
Studio business mentor
Demo profileDemo instructor profile. Claire leads the business pathway in this sample catalog — pricing, consultations, rebooking and the systems behind a calm studio. Replace with the real instructor’s biography and verified credentials.
- Pricing
- Client retention
- Studio operations
Membership access
Included with every membership.
This course is part of the Maison Cil library. Members can watch every lesson, track progress and keep notes — together with every other course, and every new one we release.
Full library
All courses and lessons, on any device.
Monthly or annual
From $39 a month. EUR and GBP pricing available.
Cancel online
Cancel in your account — access runs to the end of the paid period.
Free preview
Watch the first lesson before you decide.
